Mudanza Panamá Protection Plan
Mudanza Panamá’s own guarantee, not an insurance policy.
| Mudanza Panamá Protection Plan | Basic | Plus | Total |
|---|---|---|---|
| Protection charge | Included at no cost | 6.9% · Of the base moving price Minimum: B/.11.50 | 13.8% · Of the base moving price Minimum: B/.28.75 |
| Per-item limit | B/.50.00 | B/.250.00 | B/.500.00 |
| Per-move limit | B/.300.00 | B/.1,000.00 | B/.2,000.00 |
| Deductible | No deductible | B/.25.00 | No deductible |
| Compensation | Repair or depreciated value | Repair or depreciated value | Repair or equivalent replacement |
Prices before ITBMS (7%).
What is covered
Damage caused by our personnel during loading, transit and unloading.
Exclusions
Jewelry, money, documents, plants, pre-existing damage, wear and internal electronic failures without visible impact.
Customer-packed boxes
Plus: visible external damage only. Total: fragile items must be packed by us.
How to make a claim
Note the damage on the delivery sheet or report it within 48 hours with photos. Resolution within 10 business days.
Under Total, items worth more than B/.500 are photographed before loading.
For businesses
Civil liability and cargo insurance quoted according to declared value.
Above B/.2,000: request a quote from an insurer based on declared value.
Frequently asked questions
Is this an insurance policy?
Mudanza Panamá’s own guarantee, not an insurance policy.
What damage is covered?
Damage caused by our personnel during loading, transit and unloading.
What about boxes I pack myself?
Plus: visible external damage only. Total: fragile items must be packed by us.
How and when do I make a claim?
Note the damage on the delivery sheet or report it within 48 hours with photos. Resolution within 10 business days.
What about businesses or higher values?
Civil liability and cargo insurance quoted according to declared value. Above B/.2,000: request a quote from an insurer based on declared value.