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    Legal

    Terms and Conditions of Service

    Last updated: 8 de septiembre de 2026. These terms govern the relationship between Mudanza Panamá and the Customer when requesting or hiring any of our services.

    1. Acceptance of the terms

    By requesting a quote, booking a service, or entering into a contract with Mudanza Panamá, the Customer declares that they have read, understood, and accepted these Terms and Conditions, as well as the associated privacy policies.

    These terms apply to all residential and corporate moving, transportation, labor, packing, and storage services offered by Mudanza Panamá in the Republic of Panama.

    2. Services and bookings

    Quotes generated online are for reference only and are confirmed via WhatsApp or email before the service is carried out.

    The booking is confirmed once the Customer accepts the final quote in writing and, when applicable, pays the corresponding deposit.

    Mudanza Panamá reserves the right to reschedule the service due to force majeure causes (weather, accidents, road restrictions), notifying the Customer as far in advance as possible.

    3. Prices and payment methods

    All prices are expressed in Balboas / United States Dollars (B/. = USD) and include applicable taxes unless stated otherwise.

    We accept payments via Yappy, Visa, and Mastercard. The payment method is agreed upon when confirming the quote.

    The final price may differ from the estimate if the actual conditions of the service differ from what was declared (volume, floors, access, distance, special items).

    4. Liability and care of belongings

    Our team handles belongings with the utmost care and applies packing and securing protocols for transport.

    The Customer must declare high-value items in advance (artwork, jewelry, delicate electronic equipment) so that a specific handling and coverage plan can be defined.

    We are not responsible for damage to items packed by the Customer without our supervision, nor for pre-existing defects that were not reported.

    5. Cancellations and rescheduling

    Cancellations notified more than 48 hours in advance are free of charge.

    Cancellations made with less than 48 hours' notice may incur an administrative fee equivalent to 20% of the service value.

    Rescheduling is subject to availability and must be coordinated at least 24 hours before the agreed date.

    6. Privacy and personal data

    The personal data provided (name, phone, email, addresses) is used solely to manage the quote, carry out the service, and send operational communications.

    We do not share the Customer's information with third parties, except when strictly necessary to provide the service or by legal requirement.

    The Customer may request the update or deletion of their data by writing to info@mudanzapanama.com.

    7. Modifications and jurisdiction

    Mudanza Panamá may update these terms at any time; the current version will be the one published on this website.

    Any dispute arising from the provision of the service shall be governed by the laws of the Republic of Panama and submitted to the competent courts of Panama City.

    Have questions about these terms? Write to us at info@mudanzapanama.com or call us at +507 6618-0982.